We are seeking a dedicated and detail-oriented Service Coordinator to join our team in Karnataka. The ideal candidate will play a crucial role in ensuring the smooth operation of our after-sales services and support. As a Service Coordinator, you will be responsible for managing service requests, coordinating with service engineers, and ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:
Act as the primary point of contact for customers regarding after-sales service inquiries and support.
Coordinate with service engineering teams to schedule and dispatch service calls efficiently.
Maintain accurate records of service requests, customer interactions, and service outcomes.
Monitor service performance metrics and work towards continuous improvement in service delivery.
Collaborate with cross-functional teams to resolve customer issues and enhance service offerings.




Provide timely updates to customers regarding the status of their service requests.
Assist in training recent service staff and ensure adherence to company policies and procedures.

Required Skills:
Robust organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in service coordination and after-sales support processes.
Ability to work collaboratively in a team setting.
Problem-solving mindset with a focus on customer satisfaction.

If you are passionate about providing exceptional service and have the required skills, we encourage you to apply for this exciting opportunity as a Service Coordinator. Join us in delivering outstanding after-sales support and enhancing customer experiences.

📌 Service Coordinator Bengaluru
🏢 Morpheus Human Consulting
📍 Bengaluru