We are seeking an experienced L2 Support Engineer to join our dynamic team in Karnataka. The ideal candidate will have a robust background in network management and troubleshooting, with a focus on load balancing, TCP/IP, HTTP, and DNS. This role is critical in ensuring the stability and performance of our network infrastructure, and you will be responsible for resolving complex technical issues and providing high-level support to our clients.

Key Responsibilities:
Provide L2 support for network-related incidents, ensuring timely resolution and minimal downtime.
Troubleshoot and resolve issues related to load balancing, TCP/IP, HTTP, and DNS.
Manage and maintain network infrastructure, ensuring optimal performance and reliability.
Collaborate with cross-functional teams to implement network solutions and improvements.
Utilize scripting languages such as Python and automation tools like Ansible and PowerShell to streamline processes and enhance efficiency.




Document incidents and resolutions in the incident management system, ensuring knowledge sharing and continuous improvement.
Stay updated with the latest industry trends and technologies to provide innovative solutions.

Required Skills:
Solid knowledge of load balancing, TCP/IP, HTTP, and DNS.
Proficiency in troubleshooting and network management.
Experience with Linux administration.
Familiarity with Python, Ansible, and PowerShell for automation tasks.
Excellent problem-solving skills and the ability to work under pressure.
Robust communication skills to effectively interact with clients and team members.

If you are a motivated individual with a passion for technology and a commitment to delivering exceptional support, we encourage you to apply for this exciting chance.

📌 Support Engineer Bengaluru
🏢 Alphacom Systems and Solutions
📍 Bengaluru