We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service and support to our international clientele. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Handle inbound and outbound customer calls, addressing inquiries and resolving issues in a timely manner.
Provide information about products and services, assisting customers in making informed decisions.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance the overall customer experience.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.




Stay updated on product knowledge and company policies to effectively assist customers.

Required Skills:
Strong communication skills, both verbal and written, with a focus on international voice communication.
Experience in an international BPO setting is preferred.
Ability to handle customer complaints with empathy and professionalism.
Proficiency in using customer support software and tools.
Robust problem-solving skills and the ability to work under pressure.
A customer-centric attitude with a passion for helping others.

If you are looking to start or advance your career in customer support and meet the above qualifications, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our energetic team.

📌 Customer Support Executive Delhi
🏢 Impac Services
📍 Delhi