We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service in a voice process setting, ensuring customer satisfaction and resolving inquiries efficiently. This role is perfect for fresh graduates looking to start their career in the BPO sector.

Key Responsibilities:
Handle inbound and outbound calls to assist customers with their queries and issues.
Provide accurate information regarding products and services.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback in the system.
Collaborate with team members to improve service delivery and customer experience.




Participate in training sessions to enhance product knowledge and communication skills.

Required Skills:
Solid verbal communication skills with a transparent and pleasant speaking voice.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic understanding of customer service principles and practices.
Proficiency in using computers and handling customer management software.
A positive attitude and a willingness to learn.

If you are a fresher graduate with a passion for customer service and possess good communication skills, we encourage you to apply for this exciting prospect to grow your career in the BPO industry.

📌 Customer Support Executive Pune
🏢 Jobs Ladder
📍 Pune