Key Responsibilities
Counsel students and explain the Gold Appraiser Training Course, syllabus, duration, fees and training process.
Handle student enquiries through calls, walk-ins and WhatsApp.
Follow up with prospective students and support the admission/enrolment process.
Take complete responsibility for students after admission until course completion.
Coordinate with trainers regarding class schedules, batches, practical sessions and student requirements.
Monitor student attendance, participation, progress and course completion.
Follow up with absent or inactive students and ensure regular attendance.
Handle student queries, concerns and academic requirements.
Maintain student admission records, attendance, follow-up details and academic reports.
Coordinate with management and trainers for smooth academic operations.
Collect student feedback and resolve student-related issues.
Ensure students receive course updates, schedules and required information on time.
Prepare daily/weekly student and academic reports.
Maintain a good relationship with students and provide continuous academic support.
Requirements
Any Bachelor's Degree preferred.
Minimum 2 years of experience in Academic Counselling / Education / Training Institute is mandatory.
Experience in student counselling, admissions and student handling.
Excellent communication and interpersonal skills.
Positive follow-up and coordination skills.
Basic knowledge of MS Office / Excel.
Ability to handle students professionally and responsibly.
Experience in skill-development or qualified training institutes will be an added advantage.