Rootwise Aesthetics is a leading skin and hair care clinic dedicated to providing scientifically backed, results-driven treatments. We are seeking a proactive and customer-focused Branch Manager to lead our Coimbatore (R.S. Puram) branch. The ideal candidate will be skilled in lead generation and conversion, sales management, and client relationship building within the aesthetics and wellness sector.
Key Responsibilities
Generate and convert leads through various channels including walk-ins, online inquiries, referrals, and local marketing initiatives
Understand client needs and recommend suitable skin and hair treatments based on clinical offerings
Drive clinic revenue by achieving monthly and quarterly sales targets
Ensure high-quality client service and manage the day-to-day operations of the branch
Collaborate with doctors and clinic staff to deliver seamless customer experiences
Track and report on lead conversion rates, customer feedback, and branch performance
Handle customer inquiries and resolve complaints efficiently
Submit daily, weekly, and monthly performance and sales reports to management
Stay updated on industry trends to contribute to product and service improvements
Requirements
Bachelor's degree in any discipline (required)
3 to 7 years of experience in B2C sales, preferably in healthcare, wellness, or aesthetics
Proven ability in lead generation, follow-up, and conversion
Fluency in Tamil and English is essential
Robust interpersonal, negotiation, and communication skills
Target-driven, customer-oriented, and team leadership experience