Experience: 2–5+ Years in Retail / Showroom Management
Key Responsibilities
Manage the overall day-to-day operations of the branch.
Achieve monthly sales targets and improve branch profitability.
Monitor Sales Executives and Sales Incharge performance.
Track daily sales, bills, conversion, average bill value and customer walk-ins.
Ensure proper stock management, stock movement and inventory control.
Monitor cash, billing and accounts-related activities of the branch.
Handle customer complaints and ensure customer satisfaction.
Coordinate with HR, Accounts, CRM, Housekeeping and Transport teams.
Ensure staff attendance, discipline, grooming and productivity.
Conduct daily/weekly review meetings and submit branch performance reports.
Identify business opportunities and take initiatives to increase sales and walk-ins.
Ensure company SOPs, policies and management instructions are followed.
Responsible for overall branch profitability, productivity and operational efficiency.
Key Skills Required
Robust leadership and team-management skills
Positive communication and negotiation skills
Sales & customer-handling skills
Retail operations knowledge
Inventory management knowledge
Basic knowledge of accounts and billing
Valuable reporting and analytical skills
Target-oriented and result-focused approach
Ability to handle multiple departments and staff