Job Summary

Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Responsibilities
Identify, evaluate and onboard suitable education ecosystem partners.
Create partner business plans covering sourcing, economics, campaigns and governance.
Manage key accounts through reviews, issue resolution and prospect tracking.
Negotiate commercials within approved authority and coordinate approvals.
Drive partner activation and training with sales and marketing teams.
Track partner funnel, payouts, reconciliation and customer experience.
Ensure partner conduct and data use comply with approved standards.
Translate plans into execution priorities.
Review team quality, productivity and controls.
Resolve cross-functional bottlenecks.

Key Decisions / Dimensions
Make day-to-day decisions within approved policy, process, budget and delegated authority.
Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies.
Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.
Key interactions Internal Sales, Product, Credit/Underwriting,



Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.
External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges
Balancing growth, customer experience, turnaround time and portfolio quality.
Managing incomplete or inconsistent customer, academic, financial and collateral information.
Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.
Maintaining control discipline during policy, market and process changes.

Required Qualifications and Experience

Graduate or postgraduate with demonstrated experience managing a team, geography, portfolio or complex lending workstream.

Critical skills and knowledge
Key-account management
Commercial negotiation
Education ecosystem knowledge
Business planning
Stakeholder management
Excel / presentation / business MIS capability appropriate to the role
Integrity
Customer confidentiality
Control discipline

📌 Area Manager Education Loan/senior Area Manager Education Loan Mumbai (India)
🏢 Bajaj Finance
📍 India