Elegance Enterprises seeks a detail-oriented, proactive Operations Executive to independently verify sales activities, customer information, site visits, EOIs, and reports to ensure accuracy and prevent false or incorrect reporting.
Key Responsibilities
Verify sales calls and customer interactions.
Verify reported site visits with customers and identify false or duplicate entries.
Verify EOIs, including customer interest, project, unit, amount, and supporting details.
Conduct customer verification calls to validate sales activities.
Cross-check customer documents, CRM data, and sales reports.
Identify discrepancies, incorrect information, duplicate entries, or suspicious activities.
Maintain daily/weekly audit reports and trackers.
Coordinate with sales teams to clarify discrepancies and follow up on corrective actions.
Share audit findings and escalations with management.
Requirements
Valuable verbal and written communication skills.
Strong attention to detail and analytical skills.
Positive knowledge of MS Excel/Google Sheets.
Robust follow-up and coordination abilities.
Ability to identify inconsistencies and irregularities.
Smart, responsible, and proactive approach.