We are seeking a motivated and enthusiastic Customer Service Executive to join our team in Karnataka. This role is ideal for fresh graduates looking to start their career in the BPO sector. As a Customer Service Executive, you will be the first point of contact for our customers, providing them with exceptional service and support.
Key Responsibilities
Handle customer inquiries and provide accurate information regarding products and services.
Assist customers with their issues and resolve complaints in a timely manner.
Maintain a positive and professional attitude while interacting with customers.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance the overall customer experience.
Required Skills
Strong communication skills,
both verbal and written.
Ability to work in a fast-paced setting and handle multiple tasks.
Basic knowledge of customer service principles and practices.
Proficiency in using computers and customer service software.
A positive attitude and a willingness to learn. If you are a fresher graduate with a passion for customer service and are looking to kickstart your career in a agile setting, we encourage you to apply for this exciting opportunity. Join us and be a part of a team that values customer satisfaction and personal growth.
This job is provided by Shine.com
📌 Customer Service Executive Bengaluru (India)
🏢 Lyros Technologies -CMMI Level 3
📍 India
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