:
Handle customer calls and resolve queries professionally.
Provide information regarding banking products/services.
Maintain positive customer experience and call quality.
Follow banking processes, compliance and company guidelines.
Meet defined quality and performance targets.
Eligibility:
Freshers can apply.
Relevant Voice Process / Customer Service experience preferred.
Insurance experience preferred.
Positive communication skills in English/Hindi.
Basic computer knowledge.
Comfortable working in a voice process.
Salary:
Freshers: ₹23,000 in-hand/month
Experienced: ₹25,000 in-hand/month
Insurance experience: Up to ₹35,000 CTC, based on experience/interview.
Preferred Skills: Voice Process, Customer Service, Insurance, BFSI, Banking, Telecalling, Customer Handling. Pay: ₹10,000.00 - ₹35,000.00 per month
Advantages
Cell phone reimbursement
Paid sick time
Work Location: In person
📌 Customer Service Officer Noida
🏢 Cogentix Systems
📍 Noida
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