Must have robust experience in direct customer interaction and relationship management.
Comfortable handling customers through calls, meetings, emails, and WhatsApp.
Should be confident in understanding customer requirements and providing appropriate solutions.
Handle customer complaints, concerns, and escalations professionally.
Conduct customer meetings and follow-ups when required.
Coordinate with internal teams to ensure timely resolution of customer issues.
Build long-term relationships with customers and ensure a positive customer experience.
Solid communication, presentation, and interpersonal skills are essential.
Candidates with experience in B2B customer handling or the IT/software industry will be preferred.
Pay: ₹500,000.00 - ₹600,000.00 per year
Application Question(s)
Notice Period
Experience
Software Industry: 3 years (Preferred)
Customer Facing: 3 years (Preferred)