Key Responsibilities:
Plan, schedule and coordinate daily sample pickup and drop activities across branches, hospitals, collection centres and customer locations.
Prepare and manage the duty roster and route allocation for pickup/drop boys and drivers.
Ensure timely collection and transportation of patient samples, reports, documents and other materials.
Monitor staff attendance, availability, leave and shift requirements and arrange replacements when required.
Optimize routes and manpower allocation to ensure timely and cost-effective operations.
Coordinate with Branch Managers, Lab In-charges, Phlebotomists, Customer Care and other departments for logistics requirements.
Monitor daily pickup/drop schedules and ensure adherence to assigned routes and timings.
Track vehicle availability, maintenance,
fuel usage and other transportation requirements.
Handle urgent/emergency pickup requirements and make necessary manpower arrangements.
Maintain daily logistics records, duty rosters, route sheets and operational reports.
Monitor the performance, discipline and productivity of logistics staff.
Identify operational issues and take corrective action to avoid delays in sample transportation.
Ensure compliance with company procedures for secure and timely transportation of laboratory samples.