Develop and implement comprehensive customer success strategies to drive business growth and retention.
Build and maintain solid relationships with key customers and stakeholders to understand their needs and provide tailored solutions.
Collaborate with cross-functional teams to identify and prioritize customer needs, ensuring alignment with company goals.
Conduct regular check-ins and progress updates with customers to ensure satisfaction and identify areas for improvement.
Analyze customer data and feedback to inform product development and improve overall customer experience.
Identify upsell and cross-sell prospects to contribute to revenue growth.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Success Manager Pune (India)
🏢 Starkenn Technologies
📍 India
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