We are looking for a Customer Support Executive to assist users with app-related queries and ensure a smooth customer experience.
Responsibilities
Handle customer queries through chat, WhatsApp and calls.
Resolve payment, recharge, wallet and account-related issues.
Handle customer complaints professionally.
Escalate technical or responsible issues when required.
Follow up on unresolved cases.
Requirements
Positive Hindi and English communication skills.
Basic computer and mobile app knowledge.
Patient, polite and positive at problem-solving.
Freshers can also apply.
Joining: Immediate preferred Pay: ₹10,000.00 - ₹20,000.00 per month