Company Description

QNOPY Platform is a software and data management service that streamlines field data collection for environmental and construction projects. Our mobile apps are available on Android and iOS App Stores and work completely offline. We build customized forms, set up projects, and provide top-notch customer service for our clients in the environmental and construction industry.

Role Description The Customer Support Representative will be responsible for handling customer inquiries and resolving issues in a timely and effective manner. The role will also involve collaborating with cross-functional teams to ensure customer satisfaction and identifying prospects for continuous improvement.

Qualifications
Excellent customer service skills,



including communication and problem-solving
Ability to troubleshoot technical issues and provide solutions to customers
Experience in customer support or service
Robust organizational skills and attention to detail
Ability to work independently and as part of a team
A Bachelor's degree in Computer Science, Information Technology, or related field
Experience working in the environmental or construction industry is a plus
Knowledge of data management systems and software applications is desirable

Pay: ₹25,000.00 - ₹38,000.00 per month

Work Location: In person

📌 Customer Support Engineer Pune
🏢 Qnopy India private
📍 Pune