Hiring an Assistant Manager with 8+ years of experience in end-to-end OTC processes and solid team handling skills. The role focuses on managing complete OTC operations, claims process or deduction, ensuring efficiency, compliance, and stakeholder satisfaction.
Key Responsibilities
Manage end-to-end OTC lifecycle
Oversee claims process or deduction.
Lead and manage team performance, ensuring SLA/KPI adherence
Handle vendor/stakeholder queries and escalations
Drive process improvements, automation, and compliance controls
Mandatory Requirements
8+ years of experience in OTC operations
Solid team handling experience
Hands-on expertise claims process or deduction.
Experience with ERP systems (SAP preferred)
📌 Deputy Manager Order To Cash Gurugram
🏢 IBM
📍 Gurugram
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