Job Purpose To lead telecom regulatory compliance, nodal operations, government liaison, and legal documentation. The role will ensure adherence to applicable DoT/TRAI/TERM Cell requirements, manage authorised Law Enforcement Agency (LEA) requests, strengthen regulatory frameworks, and maintain accurate, timely, and audit-ready compliance records.

Key Responsibilities

- Ensure compliance with applicable DoT guidelines, TRAI regulations, telecom licence conditions, TERM Cell requirements, and other relevant regulatory directives.
- Monitor regulatory notifications, circulars, amendments, and policy changes; assess their impact and coordinate timely implementation.
- Coordinate with DoT, TRAI, TERM Cell, and other relevant authorities on regulatory submissions, inspections, audits, and compliance queries.
- Act as a key liaison with authorised Law Enforcement Agencies (LEAs), including police departments, cybercrime units, and intelligence agencies.
- Oversee the receipt, validation, tracking, documentation, and timely processing of lawful interception and data disclosure requests in accordance with applicable law and approved procedures.
- Coordinate with internal technical, network, IT, information security, legal, and business teams to address regulatory requirements and resolve operational issues.
- Prepare, review, and maintain regulatory correspondence, legal documentation, official submissions, evidence-related records, and supporting documents.
- Coordinate with internal and external legal counsel on court matters, legal notices, authorised information requests, and regulatory proceedings.
- Develop and strengthen regulatory policies, standard operating procedures (SOPs), escalation matrices, compliance controls, and monitoring frameworks.
- Maintain regulatory calendars, compliance trackers,



MIS dashboards, audit trails, and records of LEA requests, deadlines, escalations, and closures.
- Support internal and external audits, regulatory inspections, and compliance reviews; ensure records are complete, accurate, and readily accessible.
- Identify regulatory risks, compliance gaps, and process weaknesses; recommend corrective and preventive actions and track closure.
- Build and maintain qualified working relationships with government officials, regulatory authorities, law enforcement stakeholders, and internal leadership.
- Manage sensitive escalations and confidential communications with appropriate discretion, information security, and adherence to approved access controls.
- Provide management updates on regulatory developments, pending matters, compliance status, risks, and improvement initiatives.

Qualification & Experience

- Education: Graduate or postgraduate qualification in Law, Public Administration, Management, or a related discipline preferred.
- Experience: 7+ years of overall professional experience, preferably with substantial experience in telecom regulatory compliance, nodal affairs, government relations, or legal operations.
- Industry Exposure: Experience with a telecom operator or telecommunications service provider is strongly preferred.
- Certifications (if any): Relevant certifications or professional development in telecom regulations, legal compliance, public administration,



or regulatory affairs will be an added advantage.

Required Skills & Competencies

Technical / Regulatory Skills:

- DoT / TRAI / TERM Cell compliance and understanding of applicable telecom regulatory requirements.
- Nodal and regulatory operations; LEA coordination and authorised request management.
- Regulatory framework development, SOPs, compliance calendars, trackers, and audit documentation.
- Legal documentation, regulatory correspondence, court coordination, and evidence-related documentation.
- Regulatory audits, MIS reporting, risk identification, confidentiality, and escalation management.
- Knowledge of telecom licence conditions, security requirements, and lawful interception/data disclosure procedures.
- Added advantages: Experience with regulatory portals, compliance systems, and dashboard-based reporting.

Functional Skills:

- Interpretation of regulatory requirements and translation into operational processes.
- Regulatory submissions, deadline management, and compliance monitoring.
- Government liaison, LEA coordination, and stakeholder management.
- Legal record management, audit readiness, and corrective action tracking.
- Cross-functional coordination with Legal, Network, IT, Information Security, and business teams.

Behavioral Competencies:

- High integrity, discretion, and sound judgment when handling confidential matters.
- Strong ownership, accountability, and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage time-sensitive requests, escalations, and competing priorities.
- Strong analytical, risk assessment, and problem-solving abilities.
- Stakeholder influence, collaboration, and continuous improvement mindset.

📌 Regulatory Compliance Manager - DoT / TRAI (Ahmedabad)
🏢 Ishan Technologies
📍 Ahmedabad