Position Purpose

The Regional Training Manager is responsible for planning, delivering and monitoring training across all levels in the assigned region. The role ensures that branch and regional teams build the knowledge, skills and performance needed to meet business goals, by identifying training needs, delivering and tracking programmes, covering branches through regular visits, reporting accurately and managing the training budget responsibly.

2. Key Responsibilities

Training Need Assessment

- Conduct training need assessments (TNA) across all levels in the region, from field staff to branch and area managers.
- Analyse performance, audit and productivity data to identify skill and knowledge gaps.
- Convert TNA findings into an annual and quarterly regional training calendar.
- Coordinate with the Content Development team to commission recent modules where gaps are identified.

Training Delivery

- Deliver classroom, on-the-job and virtual training programmes for new joiners, existing staff and managers.
- Ensure training content is relevant, practical and aligned with company policies, products and processes.
- Measure the impact of training through pre/post assessments, feedback and on-the-job performance.
- Mentor and guide regional trainers, and drive adoption of the E-Learning portal.

Branch Visits and Branch-Level Training

- Plan and execute regular branch visits to deliver and reinforce on-site training.
- Observe field practices, coach staff and close gaps found during visits.
- Ensure systematic coverage of all branches in the region.
- Share branch-level insights with L&D; and business heads.

MIS and Reporting





- Maintain accurate training records: attendance, assessments, certifications and coverage.
- Prepare and submit periodic MIS and training reports to Head – L&D; within agreed timelines.
- Highlight trends, gaps and recommended actions in reports.

Training Budget Management

- Prepare the regional training budget and monitor spending against it.
- Ensure training-related expenses (travel, venue, materials, trainer costs) are claimed and settled on time.
- Maintain proper documentation for audit and reconciliation.

3. Key Interfaces

Internal: Head – L&D;, Content Developers (L&D;), Regional / Zonal / Area Managers, Branch Managers, HR, Operations, Finance and Audit teams.

External: External trainers and training vendors, venue providers.

4. Qualifications and Experience

- Graduate or postgraduate degree; MBA / PG in HR, Management or a related field preferred.
- 6–10 years of experience in training and development, preferably in microfinance, NBFC, banking or financial services, with at least 2–3 years in a regional or multi-branch role.
- Certification in training or facilitation (e.g. TTT) is an advantage.

5. Skills and Competencies

- Strong facilitation, presentation and coaching skills.
- Ability to conduct training need analysis and measure training effectiveness.
- Good knowledge of microfinance / financial services operations and field processes.
- Proficiency in MS Office, MIS reporting and E-Learning / LMS platforms.
- Budgeting and cost-control awareness.
- Fluency in English, Odia and Hindi (additional regional languages are an advantage).
- Willingness to travel extensively within the region.

📌 Regional Training Manager/CG/2026/0003 (Raipur)
🏢 Annapurna Finance
📍 Raipur