Info Quest Background Checks Pvt Ltd specializes in Background Verification (BGV), ensuring client brand protection, reputation management, and employee asset security through exceptional customer service and expert solutions. We deliver high-quality services with innovative methodologies, guaranteeing fast and accurate results in Background Screening. Our integrated solutions cater to diverse sectors including small and large enterprises, government bodies, educational institutions, healthcare providers, and staffing agencies.
Responsibilities:
Performing the role of a Client Coordinator in the areas of BGV related update and progress which includes client relationship management
Creating/ordering the cases on behalf of FADV on the portal
Ensuring TAT and SLA is well maintained as per the Client's requirement
Handling and interfacing the client (from the client's site) for all BGV related processes and resolve queries
Managing the daily report / dashboard for tracking progress
Responsible for end-to-end BGV delivery as the Client SPOC
Building the collaboration and trust with the client for best output
Skills:
Exceptional communication skills
Excellent MS skills
Presentation skill
Valuable English writing / speaking skills to communicate across geography if needed
Interpersonal skills
Ownership
Will be handling the entire background check process including critical stakeholder management
Should be the bridge and coordinate between FA and Client for accurate and smooth processing of background checks
Advantages:
Competitive salary and growth prospects.
Health Insurance
Life Insurance