teleperformance is a global leader in customer experience management and business process outsourcing (BPO), operating in more than 90 countries and serving some of the world's leading brands. The company provides customer support, technical support, content moderation, and digital business services across multiple industries.
Location: Kochi
Experience: Freshers
Qualification: Any Graduate / Undergraduate
Language Requirement: English/Malayalam Mandatory + Hindi/Tamil (Preferred)
Shift: Rotational Shifts & Rotational Week Offs
Job Responsibilities
Handle customer queries through voice, chat, or email.
Provide timely and accurate resolutions.
Maintain high levels of customer satisfaction.
Document customer interactions accurately.
Follow process guidelines and quality standards.
Meet productivity and performance targets.
Requirements
Valuable communication skills in English.
Basic computer knowledge.
Customer-centric attitude and problem-solving skills.
Willingness to work in rotational shifts.
Freshers can apply
Pay: ₹15,500.00 - ₹18,000.00 per month
Perks
Commuter assistance
Health insurance
Paid time off
Provident Fund
Work Location: In person
📌 Customer Support Executive Voice Process Kalamassery
🏢 Teleperformance Global
📍 Kalamassery
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