Key Responsibilities
Handle customer queries over calls, emails, and chats.
Help customers with shipment tracking and delivery issues.
Coordinate with courier partners to resolve problems.
Handle customer complaints and follow up on pending issues.
Assist customers with billing and payment-related queries.
Maintain customer records and update reports.
Ensure timely resolution of customer issues and maintain customer satisfaction.
📌 Customer Support Intern Gurugram (India)
🏢 Nimbuspost
📍 India
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