Salary: ₹15,000–₹25,000 per month, depending on experience
Interested Candidate share your Resume through Whatsapp: 93448 14634 (Keerthiga HR )
About the Role
We are looking for a Front Office & Telecalling Executive who can efficiently manage both reception/front-office activities and telephone calling.
The candidate will be the first point of contact for visitors and callers while also handling customer calls, follow-ups and basic lead/customer coordination.
Key Responsibilities
Front Office / Reception
Welcome and attend visitors in a professional and friendly manner.
Handle incoming calls and direct them to the concerned person/department.
Maintain visitor and call records.
Receive and manage guests, customers and vendors.
Handle basic front-office administration.
Receive documents, couriers and other office communications.
Maintain daily records and reports as required.
Telecalling
Make outbound calls to customers/leads as required.
Handle incoming customer enquiries.
Explain basic information about the company, products/services and requirements.
Follow up with customers and leads through phone calls.
Record customer details, requirements and follow-up status.
Maintain daily calling reports.
Coordinate qualified enquiries with the concerned sales/team member.
Follow up regularly until the enquiry is properly handed over or closed.
Maintain good communication with customers.
Required Skills
Positive English and Telugu communication.
Confident and pleasant telephone manner.
Positive customer-handling skills.
Basic computer knowledge.
MS Word / MS Excel knowledge.
Good follow-up ability.
Valuable listening and communication skills.
Presentable and professional personality.
Able to handle both front-office visitors and telephone calls.
Preferred Candidate
1–3 years of experience in Reception / Front Office / Telecalling / Customer Support / Inside Sales.
Candidates with combined Reception Telecalling experience are preferred.
Freshers with excellent communication skills may also be considered.
Candidates from Nellore and nearby areas preferred.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits
Cell phone reimbursement
Health insurance
Provident Fund