Position: French Language Specialist – International Process

Location: Sector 30, Gurugram | Work From Office

Salary: Up to ₹8.5 LPA

Working Days: 5 days a week

Shift: Rotational shifts & rotational week offs

Transport: Both-side cab facility, subject to hiring zone

Joining: Immediate Joiners preferred

Key Responsibilities
Handle customer interactions in French and English through the assigned communication channel.
Assist customers with their queries, requests, and service-related concerns.
Provide accurate and qualified resolutions while maintaining high service quality.
Understand customer requirements and communicate solutions clearly.
Maintain proper documentation and update customer information in internal systems.
Follow defined process guidelines, quality standards, and compliance requirements.
Handle interactions related to the Canadian market while maintaining a strong customer experience.




Meet defined productivity, quality, and customer satisfaction targets.
Escalate complex or unresolved issues to the appropriate team when required.

Candidate Requirements:
Graduate or Undergraduate candidates can apply.
Minimum 6 months of relevant experience in an international customer service/support process.
C1 French certification is mandatory.
Robust proficiency in French with good verbal and written communication.
Good command of English.
Candidates with Canadian market exposure will be preferred.
Comfortable working in rotational shifts and rotational week offs.
Robust customer-handling, problem-solving, and communication skills.
Candidates who can join immediately or within a short notice period are preferred.

📌 French Language Specialist Gurugram
🏢 RMV Workforce
📍 Gurugram