Job Objective The primary goal of the role is to identify and maximize opportunities to sell insurance products to existing customers of Canara HSBC Life Insurance (CHL) and its bank distribution partners. The role focuses on driving sustainable revenue growth by cross selling a variety of life insurance plans (such as ULIP, Non-par Guaranteed plan, Annuity etc.) to clients who have an existing relationship with CHL, while also expanding outreach to external customer segments of the bank partners

Key Responsibility Areas

Impact on the Business/ Function
Pitch and sell insurance products to existing policyholders and to bank customers
Identify opportunities to bundle insurance offerings for better customer value
Achieve set sales targets and contribute to overall business
Operate in the defined sales process and use the tools provided (e.g., Lead Management System)

Customers / Stakeholders
Contact customers through calls, emails or meetings to present cross-selling opportunities
Build strong relationships with clients to ensure repeat business and referrals
Analyze customer profiles to suggest suitable insurance solutions
Address customer queries, resolve complaints, and any other doubts




Collaborate with bank branch and staff basis the requirement and needs
Coordinate with internal teams like branch operations, recent business, underwriting, etc. for effective fulfilment from login to issuance

Product Knowledge
Comprehensive understanding of the features, benefits, and terms of all insurance products offered
Proper explanation of policy options, features, terms, and coverage details clearly to customers

Operational Effectiveness & Control
Ensure Controls and Audit are in place as required by IRDA & CHL Compliance
Foster a compliance culture; act as a change agent to uncover issues and implement creative solutions to manage risk actively
Ensure proper usage of Merchandise and PIR

Competencies
Excellent communication and interpersonal skills
Valuable understanding of insurance & bank products
Effective sales process and lead management skills
Ability to identify customer needs through need analysis/assessment
Proficiency in using tools like Lead Management System, Application Journey, BI generation, etc.
Basic ability to read and understand data reports and MIS
Sales-driven mindset with a focus on achieving targets

📌 Field Relationship Manager Tezpur (India)
🏢 Canara HSBC Life Insurance
📍 India