We need a short-term resource for 4–6 weeks to evaluate and support GenAI integration with Genesys.
The Ideal Candidate Should Have Hands-on Experience With Either
Google’s Gemini Enterprise for Customer Experience (CX), which is built for customer service and AI agents, or
Vertex AI / Google GenAI services for building and integrating conversational AI solutions.
The scope would include assessing how to integrate Genesys with Google AI capabilities, including options such as Agent Assist / GenAI assist, knowledge assist, and related conversational AI features.
Short req version
Need a 4–6 week contractor/consultant with experience in Genesys + Google GenAI integration.
Preferred Background
GECX / Gemini Enterprise for CX, or
Vertex AI / Google AI
Experience with Genesys integration, conversational AI, agent assist, and customer service workflows.
📌 Gen Ai With Genesys Pune (India)
🏢 Global Business Ser. 4u
📍 India
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