12 Oct
|
calicut
|
Devala
Location: Devala, Nilgiri – Kerala/Tamil Nadu Border
Salary: ₹20,000 – ₹22,000 per month
Industry: Luxury Resort / Hospitality
We are looking for a Front Office Executive to join our luxury resort in Devala, Nilgiri. The candidate will be responsible for managing the front office desk, assisting guests, and ensuring a smooth and pleasant guest experience throughout their stay.
Key Responsibilities
Manage day-to-day operations at the front office desk.
Welcome and assist guests in a professional and courteous manner.
Handle guest check-in and check-out procedures.
Manage guest queries, requests, and complaints effectively.
Coordinate with housekeeping, restaurant, and other departments for smooth guest services.
Maintain guest records, reservations, and necessary front office documentation.
Handle phone calls, emails, and guest communications.
Provide information about resort facilities, services, and local attractions.
Ensure proper coordination and follow-up on guest requirements.
Maintain professional standards and excellent customer service at all times.
Requirements
Previous experience in Front Office / Guest Relations in a resort or hotel is preferred.
Valuable communication and interpersonal skills.
Fluency in English is required; knowledge of Malayalam/Tamil will be an advantage.
Good customer-handling and problem-solving skills.
Basic computer knowledge.
Pleasant personality with a professional attitude.
Candidates willing to work in a resort located in Devala, Nilgiri are preferred.
What We Offer
Salary: ₹20,000 – ₹22,000 per month
Opportunity to work in a luxury resort setting
Food and accommodation facilities as per company policy.
Qualified growth and career development opportunities.
Pay: ₹20,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Front Office Executive Devala
🏢 calicut
📍 Devala