Experience: 1–2 years in hotel front office operations
We are hiring a courteous and organised Front Office Executive to manage guest reception, reservations and daily front desk activities.
Key Responsibilities:
Welcome guests and manage check-in and check-out procedures.
Handle room reservations, enquiries and booking updates.
Maintain accurate guest records and verify required identification.
Coordinate room readiness and guest requests with housekeeping and other departments.
Prepare guest bills, process payments and maintain transaction records.
Address guest concerns professionally and escalate issues when required.
Handle calls and emails, and provide information about hotel services.
Maintain shift handover records and a tidy reception area.
Qualifications & Requirements:
Graduate in any discipline; hospitality qualification preferred.
1–2 years of experience in a hotel front office or reception role.
Positive communication skills in Hindi and English.
Working knowledge of hotel booking/property management software and MS Office.
Robust guest-handling, coordination and problem-solving skills.
Willingness to work rotational shifts, weekends and holidays.
How to Apply:
Apply through Indeed with your updated CV, mentioning your hotel experience and availability to join.
Pay: ₹15,000.00 - ₹17,000.00 per month
Education
Diploma (Required)
Experience:
Front Office Executive: 1 year (Required)
Work Location: In person
📌 Front Office Executive – Hotel Haldwani
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📍 Haldwani
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