We are looking for a friendly and qualified Front Office Executive to manage the hospital reception and provide excellent assistance to patients and visitors.
Key Responsibilities
Welcome and assist patients and visitors at the reception.
Handle patient registration, appointments, and enquiries.
Manage incoming and outgoing calls.
Provide information regarding hospital services, departments, and doctors.
Coordinate with various departments for patient requirements.
Maintain accurate records and front office documentation.
Handle billing and payment-related coordination when required.
Assist patients with admission, discharge, and other hospital procedures.
Maintain a qualified and welcoming reception area.
Handle patient concerns and direct them to the appropriate department.
Follow hospital policies and maintain patient confidentiality.
Requirements:
Any degree or diploma in Hospital Administration/Healthcare Management is preferred.
Previous hospital/front office experience is an advantage.
Positive communication and interpersonal skills.
Basic computer knowledge.
Pleasant personality and patient-friendly attitude.
Ability to work in shifts.
Work Location: In person
📌 Front Office Executive Thrissur (India)
🏢 Mother Hospital
📍 India
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