Designation: Front Office Executive

Department: Front Office

Location: Antares by RajLaxmi, Lucknow

Job Summary

We are looking for a well-groomed, confident, and guest-oriented Front Office Executive to join our Front Office team. The candidate will be responsible for providing a warm welcome to guests and ensuring smooth and efficient front desk operations.

Key Responsibilities
Welcome and assist guests in a courteous and qualified manner.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations, cancellations, amendments, and guest requests.
Provide accurate information regarding hotel facilities, services, and local attractions.
Handle guest queries, complaints, and requests professionally and ensure timely resolution.
Maintain accurate guest records and front office documentation.
Coordinate with Housekeeping, F&B;, Maintenance, and other departments for smooth guest services.
Handle cash, billing, and payment procedures as per hotel standards.




Ensure proper handover of information and pending tasks between shifts.
Follow hotel SOPs, grooming standards, security procedures, and guest service standards.

Candidate Profile
1–3 years of experience in Front Office operations, preferably in a hotel or reputed hospitality establishment.
Good knowledge of check-in/check-out procedures, reservations, and basic hotel operations.
Excellent communication and interpersonal skills.
Pleasant personality, qualified grooming, and a robust guest-service attitude.
Basic computer knowledge; experience with hotel PMS will be preferred.
Good problem-solving and guest-handling skills.
Ability to work in rotational shifts, weekends, and holidays.
Candidates with experience in reputed hotels and solid guest-handling skills will be preferred.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Executive Receptionist Gomti Nagar (India)
🏢 Antares By Rajlaxmi
📍 India