Roles and Responsibilities:
Work in a blended workplace, handling customer queries through inbound calls/chat
Maintain adherence to departmental productivity and quality benchmarks.
Aim for achieving a first-call resolution to successfully recover outstanding balances.
Professionally manage correspondence with customers.
What we're looking for:
Top-notch communication skills: You’re a natural communicator who can effortlessly engage with international clients.
Experience: Proven experience in International voice process, particularly in US Voice
Positive Attitude: You’re proactive, enthusiastic, and ready to bring energy to our team.
Team Player: Collaboration is key, and you thrive in a team-oriented environment.
Availability: Willingness to work in shifts to accommodate International time zones.
Job Type: Full time
Pay: ₹25,230.38 - ₹35,320.69 per month
Perks
Health insurance
Provident Fund
Work Location: In person
📌 International Bpo Executive Airoli
🏢 Career Source
📍 Airoli
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