Key Responsibilities
Counsel clients regarding immigration, visa, and overseas opportunities based on their profile and requirements.
Understand clients’ educational, qualified, financial, and immigration backgrounds.
Provide accurate information regarding visa categories, eligibility criteria, documentation, and application procedures.
Handle client queries through calls, meetings, WhatsApp, and email.
Follow up with prospective clients and convert leads into successful applications.
Maintain regular follow-ups with existing clients and ensure a smooth application process.
Coordinate with documentation and visa processing teams for timely submission of applications.
Maintain accurate records of leads, client interactions, applications, and follow-ups.
Stay updated with changes in immigration policies, visa requirements, and relevant country-specific regulations.
Achieve individual and team counselling/conversion targets.