– IT Support Engineer

Company: SHIFTCO SHIPPING & LOGISTICS INDIA PVT. LTD. Department: Information Technology (IT) Job Title: IT Support Engineer Location: Chennai

Job Summary

We are looking for a skilled IT Support Engineer to provide technical support, maintain IT infrastructure, troubleshoot hardware and software issues, and ensure smooth IT operations across all branch offices.

Key Responsibilities
Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.
Troubleshoot hardware, software, network, Wi-Fi, and internet connectivity issues.
Manage user accounts, email IDs, access permissions, and password resets.
Maintain LAN, WAN, routers, switches, and other network devices.
Provide support for HRMS, biometric attendance systems, and business applications.
Coordinate with IT vendors and service providers for technical issues.
Perform system updates, antivirus checks, data backups, and basic security monitoring.
Maintain IT asset records, software licenses, and technical documentation.




Provide remote and in office IT support to all branch offices.
Ensure timely resolution of IT issues and minimize operational downtime.

Required Qualifications
Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
1–3 years of experience in IT support or system administration.
Positive knowledge of Windows OS, Microsoft Office, networking, and troubleshooting.
Experience in handling biometric devices, printers, email systems, and network connectivity.
Robust communication, problem-solving, and coordination skills.

Preferred Skills
Knowledge of Microsoft 365, antivirus, LAN/WAN, and basic server administration.
Experience supporting multiple office locations.
Ability to work independently and respond promptly to technical issues.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 It Support Engineer Chennai
🏢 SHIFTCO Shipping and Logistics India (P)ltd
📍 Chennai