We are looking for an energetic and target-oriented Inbound Tele sales Executive to join the admissions team of ODM School, Gurugram. The candidate will be responsible for handling inbound enquiries from parents, understanding their requirements, providing accurate information about the school and admission process, and converting qualified enquiries into school visits and admissions.
Key Performance Indicators (KPIs)
Number of inbound calls handled
Lead qualification rate
Follow-up effectiveness
Campus visit conversion
Application conversion
Admission conversion
Lead response time
Monthly revenue/admission targets
Candidate Profile
Graduate in any discipline; preferably with experience in tele-sales, inside sales, admissions or education counselling.
1–4 years of relevant experience preferred.
Excellent Hindi and English communication skills.
Robust convincing, negotiation and follow-up abilities.
Comfortable speaking with parents and handling admission-related queries.
Target-oriented and capable of working in a quick-paced admissions workplace.
Basic knowledge of MS Excel/Google Sheets, CRM and WhatsApp communication.
Candidates with experience in school admissions, EdTech, education sales or K-12 counselling will be preferred.