We are seeking an enthusiastic and dedicated International Voice Process Associate to join our team in Andhra Pradesh. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients. This role requires excellent communication skills, a strong customer focus, and the ability to work in a fast-paced workplace.

Key Responsibilities
Handle inbound and outbound calls from international customers, addressing their inquiries and providing solutions in a timely manner.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions accurately in the system to ensure seamless communication and follow-up.
Collaborate with team members to improve processes and enhance customer satisfaction.




Participate in training sessions and team meetings to stay updated on product knowledge and service protocols.

Required Skills
Robust verbal communication skills in English.
Ability to work effectively in a team and independently.
Customer-oriented mindset with a passion for helping others.
Basic computer skills and familiarity with call center software. If you are looking for an chance to grow your career in a agile environment and meet the above qualifications, we encourage you to apply for this exciting position.

This job is provided by Shine.com

📌 International Voice Process Associate Hyderabad
🏢 Lyros Technologies -CMMI Level 3
📍 Hyderabad