Key Roles & Responsibilities
Make high-volume outbound calls (target: [X]/day) to B2B/B2C prospects using structured scripts and sound objection-handling techniques.
Identify decision-makers, research prospect needs, and qualify inbound and outbound leads against defined criteria (e.g., BANT).
Accurately log all call outcomes, notes, and prospect details in the CRM; maintain data hygiene.
Schedule qualified demos, meetings, and follow-ups for the senior sales team.
Nurture early-stage interest through consistent multi-channel follow-up (phone, email, LinkedIn/WhatsApp where relevant).
Meet weekly/monthly KPIs: call volume, connect rate, qualified leads, meetings booked, and conversion ratio.
Gather and relay market, competitor, and prospect-objection intelligence to the team.
Collaborate with marketing on lead quality and campaign feedback.
Key Performance Indicators
Daily call/activity volume and talk time.
Lead-to-qualified-lead conversion rate.
Meetings/demos booked and show-up rate.
Pipeline value contributed.
CRM data accuracy and timelines
Skills & Attributes:
Exceptional verbal communication and active listening skills.
Confidence and resilience to handle rejection over the phone.
Persuasion and rapport-building ability.
Basic computer proficiency and familiarity with CRM tools.
Goal orientation, persistence, coachability, and time management.
📌 Inside Sales Executive Chennai
🏢 SightSpectrum
📍 Chennai
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