Role Description

ServiceNow CMDB Administrator

Experience: 5+ Years

Location: Hyderabad,Pune,Chennai,Trivandrum,Noida,Gurugram,Bangalore,Kochi

Job Overview

We are looking for a ServiceNow CMDB Administrator with solid experience in CMDB, Discovery, ITOM, CSDM, and CMDB Governance. The ideal candidate will be responsible for maintaining CMDB data quality, managing Discovery, supporting Identification &
Reconciliation processes, and ensuring CMDB compliance across the enterprise.

Key Responsibilities
Administer and maintain the ServiceNow CMDB platform.
Manage CI classes, relationships, lifecycle, and data governance.
Monitor and improve CMDB Health and data quality metrics.
Configure and support Discovery, MID Servers, and Service Mapping.
Manage Identification &
Reconciliation Engine (IRE) rules.
Perform CMDB audits, data reconciliation, and compliance reporting.
Troubleshoot CMDB, Discovery, and data integrity issues.
Collaborate with infrastructure and application teams to onboard services and maintain accurate CI data.





Required Skills
ServiceNow CMDB
Discovery
ITOM
Service Mapping
CSDM
IRE (Identification &
Reconciliation Engine)
CMDB Health &
Data Governance
MID Server Administration
Reporting &
Dashboard Creation
ITIL &
Configuration Management

Required Experience
5+ years of ServiceNow Administration experience.
3+ years of hands-on experience with CMDB and Discovery.
Robust experience in CMDB Governance, Data Quality, and Configuration Management.
Experience working in Agile/Scrum settings.

Certifications
ServiceNow Certified System Administrator (CSA) - Mandatory
CIS Discovery - Preferred
CIS ITOM - Preferred

Education
Bachelor's degree in Computer Science, Information Technology, or related field.

Skills ServiceNow CMDB, Discovery, ITOM, CSDM, Service Mapping, IRE, MID Server, Configuration Management, CMDB Governance, CSA.

📌 Lead Ii Servicenow Cmdb Administrator Bengaluru
🏢 UST
📍 Bengaluru