We are seeking a detail-oriented and organized Order Processing Specialist to join our Ecommerce team. The Order Processing Specialist will play a critical role in ensuring the accurate and efficient processing of customer orders, managing inventory levels, and coordinating with various departments to meet customer expectations. The ideal candidate should have excellent communication skills, a strong attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities:
Purchase Order Management:
- Acknowledge and process purchase orders (POs) received from vendors and marketplaces across E-commerce and Quick Commerce platforms such as RK World, Swiggy, Zepto, Blinkit, etc.
- Segregate POs based on vendor locations for efficient processing and maintain channel wise tracker.
Sales Order Processing:
- Process sales orders once PO received.
- Ensure accuracy and timely entry of order details into the system.
Inventory Management:
- Monitor and maintain inventory levels to meet demand and prevent stock-outs for Amazon and Flipkart (Seller Flex, FBA/FBF models) and
Quick Commerce channels.
- Coordinate with the internal team to ensure a consistent supply of products based on demand forecasts.
- Supply POs according to priority locations and ensure stock availability.
Coordination and Logistics:
- Schedule appointments and coordinate with the logistics team for smooth delivery of shipments.
- Ensure all documentation and check with the logistics team for Proof of Delivery (POD) for Goods Receipt Note (GRN) confirmation.
- Communicate effectively with the team to resolve any issues related to shipment and delivery.
Customer and Vendor Relations:
- Maintain positive relationships with respected vendors.
- Address any issues related to shipments & resolve.
Requirements:
- Bachelors degree in supply chain management, Logistics, Business Administration, or related field.
- Proven experience in supply chain analysis and optimization, preferably in Quick commerce operation.
- Proficiency in supply chain planning software and tools (e.g., SAP, Oracle, etc.).
- Excellent analytical and problem-solving skills with a high attention to detail.
- Strong communication and interpersonal skills to collaborate effectively with internal and external stakeholders.
- Ability to work under pressure and meet tight deadlines in a rapid-paced environment. If you are a results-driven supply chain professional with a passion for improving operational efficiency and driving business success, we invite you to apply for the position of Supply Chain Analyst in Quick commerce operations.
Qualifications and Education Requirements
Any Graduate
Employment Type: Fixed-term contractual role for a period of 1 year, on the payroll of a third-party staffing agency. The position will be deployed at Nobel Hygiene and will be subject to the applicable terms and conditions of the third-party employment arrangement.
Role: Operations Manager, Industry Type: FMCG, Department: Customer Success, Service & Operations, Employment Type: Full Time, Temporary/Contractual Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Proof of Delivery (POD)Amazon Seller FlexSwiggy InstamartE-commerce Operations Quick Commerce OperationsAmazon FBAPurchase Order (PO) ManagementE-commerce MarketplaceSales Order ProcessingFlipkart FBFSupply Chain Coordination