JD for PSS Microsoft 365
Own pre-sales technical knowledge for managed Microsoft 365 solutions across productivity, security, compliance, and identity.
Partner with sales to qualify prospects, shape solution strategy, and position managed services value (SLA-led operations, monitoring, support).
Lead customer discovery workshops to understand current setting, pain points, and target outcomes; document requirements and assumptions.
Design high-level managed M365 architectures covering licensing, governance, security controls, endpoint management, and service operations.
Deliver compelling demos, workshops, and proof-of-concepts that connect technical capabilities to business value and ROI.
Provide technical inputs for proposals including scope, solution description, and managed service delivery approach.
Collaborate with delivery, product, and partners to ensure feasibility and smooth handover from pre-sales to implementation.
Enable internal teams by sharing best practices, competitive differentiators, and creating customer-ready technical collateral.