Responsibilities
Provide L2/L3 production support for Life Asia, Life 400, and Group Asia applications.
Troubleshoot and resolve production incidents within defined SLAs.
Perform root-cause analysis and implement corrective actions.
Coordinate with development, infrastructure, and business teams.
Support production releases, deployments, and post-release validation.
Handle critical production issues and participate in incident calls.
Maintain support documentation and incident reports.
📌 Production Support Professionals Life Asia / Life 400 / Gro Mumbai
🏢 VBeyond
📍 Mumbai
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