• Customer Support: Answer inbound calls, verify identity, and solve queries regarding account balances, transactions, and card blocks.
Complaint Resolution: Handle customer grievances, record complaints, and follow service level agreements (SLAs) for timely closure.
Cross-Selling: Promote banking products such as credit cards, loans, and insurance to existing customers during calls.
Data Recording: Log call details and update customer information accurately using banking software.
Pay: ₹18,455.00 - ₹28,755.00 per month
Perks
Provident Fund
Work Location: In person
📌 Phone Banking Executive Chennai
🏢 Golden Bit Technologies
📍 Chennai
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