Roles & Responsibilities
Own a portfolio of client accounts ensuring high satisfaction, retention, and revenue expansion
Develop and execute account growth strategies including cross-sell and upsell prospects
Serve as the primary point of contact for C-level executives and build trusted relationships
Oversee active engagements to ensure alignment between SOW commitments and delivery outcomes
Monitor engagement health and proactively resolve risks, escalations, and delivery gaps
Collaborate with Delivery, PMO, and Sales teams to ensure seamless execution
Lead contract discussions including SOW restructuring, renewals, and amendments
Partner with Finance to oversee invoicing accuracy and revenue tracking
Establish and maintain governance frameworks including regular client and internal cadences
Identify opportunities to enhance client solutions using emerging technologies like AI, Data, and Cloud

Pay: ₹356,000.00 - ₹2,200,000.00 per year

Application Question(s)




How many years in Client Success / Account Management / Consulting (tech domain) specifically?
Do you have experience in Data Analytics, Cloud, AI, or Digital Transformation services domain? If yes, please elaborate
What revenue did you grow or expand, and how? (Elaborate with Numbers)
If not in Hyderabad, are you open to relocate to the same? If yes, why are open for re-location?
If you are serving your NP, when is your last working day?
We need candidates who can join by Oct end max. Are you okay with that?
Do you have any other offers in hand? If yes, please provide the details (CTC, location, whether accepted or not, tentative joining date)
What is your notice period in days? (15)
What is your current CTC in LPA?
What is your expected CTC in LPA? (22)

Experience:
Overall: 7 years (Required)

Work Location: In person

📌 Senior Client Success Managerb Tech Hyderabad (India)
🏢 OptimHire
📍 India