Core Responsibilities
Reservation Processing: Handle individual, group, corporate, and VIP reservation requests via phone, email, and online channels (GDS/IDS/PMS) with high accuracy.
Revenue &
Yield Support:

Monitor room availability, rates, and demand trends to convert inquiries into confirmed bookings while actively upselling suites and special packages.
Guest Relations &
Special Requests:

Record and coordinate unique guest preferences, dietary needs, airport transfers, and VIP amenities with housekeeping and concierge teams.
Policy &
Rate Management:

Explain cancellation terms, deposit requirements, and guarantee rules; input special rate codes (e.g., employee rates, loyalty tiers, wholesale blocks).
Reporting &
Administration:

Prepare expected arrival lists, track future occupancy forecasts, update daily correspondence, and reconcile channel or virtual credit card billing.

Advantages
Food provided
Health insurance
Leave encashment
Provident Fund

Work Location: In person

📌 Reservations Coordinator Kozhikode
🏢 THE RAVIZ CALICUT, RP MALL , MAVOOR ROAD, CALICUT
📍 Kozhikode