The Senior Manager – Program Manager owns the data and planning backbone of CaaS operations , logistics,inventory, and infrastructure planning , so that decisions across the network are made on real numbers rather than instinct. This role is the counterpart to the Warehouse Execution lead: where execution owns on-groundn delivery, this role owns the data, forecasts, and asset/vendor decisions that execution runs against. The mandate spans planning, ERP-driven digitisation, and building the analytics that keep management informed.
Key Responsibilities:-
Own logistics and inventory planning across the CaaS network, keeping plans grounded in real-time data
Plan infrastructure requirements including blast freezers and other capital assets needed for network growth
Own asset management and resource optimisation across warehouses and freezing stations
Act as checker/approver for recent infrastructure or resource requirements raised from the field
Drive ERP implementation and adoption across both customer-facing and internal team workflows
Ensure all transactions are recorded digitally, closing gaps in manual or offline processes
Build and manage vendor partnerships; design vendor assessment frameworks and performance scorecards
Track and report team and vendor performance to management on a regular cadence
Build dashboards and MIS reporting using Power BI, Python, or other analytics tools to support decision-making
Partner closely with the Warehouse Execution lead to translate plans into on-ground execution
Requirements:-
8+ years of experience in logistics or warehousing, with a robust data/planning orientation
Working knowledge of Power BI, Python, and other data analytics tools
Experience with ERP systems and driving digital process adoption
Experience in vendor management, including building performance scorecards/assessments
Solid analytical mindset with the ability to turn data into operational decisions