Senior Software Engineer Conversational AI Platform

Location: Coimbatore, India • Type: Full time • Experience: 6+ years

We are looking for a Senior Software Engineer to build and scale our Conversational AI platform across Voice, Chat, SMS, and Email.

Required Skills
6+ years software development, with 4+ years in Node.js & TypeScript.
Robust REST API, WebSocket, PostgreSQL, and Redis experience.
Experience with LLM APIs (OpenAI/Anthropic), tool/function calling, and prompt engineering.
Experience with Kafka or event-driven architectures.
Strong understanding of authentication, authorization, secrets, input validation, and PII protection.
Solid unit/integration testing skills and experience with pnpm/TypeScript monorepos.
Ability to design, implement, and own features end to end.

Nice to Have
Voice/Telephony: Twilio, SIP/Drachtio, STT/TTS, Media Streams.
AI: MCP, RAG, embeddings, pgvector, AI agents.
Frontend: React + TypeScript.
Cloud: AWS, Docker, CI/CD.
Observability: Prometheus, Grafana, logging, metrics, and tracing.
Experience with multi-tenant SaaS and distributed systems.

📌 Software Engineer Conversational Ai Platform Coimbatore
🏢 Intelligent Interacts
📍 Coimbatore