Software Support Engineer

Experience - 1+ year

Location - Goregaon, Mumbai

Job responsibilities- Software Support Engineer role:

Give back end support to the Service Engineer for the software application.

Handling the client queries and technical support.

Robust analytical and problem-solving skills and desire to learn new skills.

Resolved the technical queries of the end user Over Phone, Mail and Remote Sessions.

Trained the end user of the software Over Phone, Mail and Remote Session when it is required.

Database Maintenances.

Solid communication skills and a solid team player.

Preparing UAT documents and helping clients in conducting UAT. Ensuring clients operate the application smoothly.

Process Mapping and ensuring timely delivery of the processes.

Identifying potential problems and presenting desirable solutions.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience
Any: 1 year (Preferred)

Work Location: In person

📌 Software Support Engineer Goregaon
🏢 Spine Technologies India
📍 Goregaon