We are looking for a skilled ServiceNow AI Developer to design, develop, and implement AI-powered solutions on the ServiceNow platform. The ideal candidate will have robust ServiceNow development expertise and hands-on experience with Now Assist, Generative AI, AI Agents, integrations, and workflow automation.

The role involves customer delivery, solution design, innovation initiatives, and pre-sales support while contributing to AI accelerators and reusable assets.

Key Responsibilities
Design and implement ServiceNow Now Assist solutions.
Develop AI-powered workflows, prompts, AI Agents, and automations.
Build and maintain integrations using REST APIs and enterprise applications.
Develop Retrieval-Augmented Generation (RAG) solutions using enterprise knowledge sources.
Participate in solution design workshops and technical discussions.
Lead implementation workstreams and support customer deployments.
Create technical documentation and conduct knowledge transfer sessions.
Support demos,



Proof of Concepts (POCs), and proposal development.
Contribute to innovation initiatives, accelerators, and reusable assets.

Required Skills
Robust experience in ServiceNow Development.
Hands-on experience with Now Assist, Generative AI, AI Agents, and AI-powered workflows.
Proficiency in JavaScript, REST APIs, Flow Designer, Script Includes, Business Rules, and Integrations.
Experience in debugging, troubleshooting, and performance optimization.
Understanding of RAG-based solutions and enterprise AI implementations.
Solid communication and stakeholder management skills.

Preferred Certifications
CSA (Certified System Administrator)
CAD (Certified Application Developer)
CIS Data Foundation
One additional CIS Certification
ServiceNow Now Assist Training/Certification

📌 Servicenow Ai Developer Pune (India)
🏢 Capgemini
📍 India