Essential Skills & Experience
AI-Driven Product Development (PDLC)
2+ years experience in software engineering using Java, Python, or similar, delivering production-ready code.
Solid capability across design, solutioning, development, and unit testing, with a focus on quality, scalability, and maintainability.
Proven experience delivering error-free code with full unit test coverage and performing wider impact analysis before implementation.
ServiceNow & AI-Enabled Engineering
Hands-on experience developing on ServiceNow (preferred) or similar enterprise platforms.
Experience integrating AI capabilities (LLMs, AI agents, RAG patterns) into platforms using APIs and event-driven patterns.
Exposure to ServiceNow Now Assist, Copilot Studio, KIRO or equivalent AI-enabled tooling is desirable.
AI-Assisted Development & Automation
Practical experience using AI tools and copilots to accelerate development, testing, documentation, and code reviews.
Ability to embed AI into engineering workflows to improve productivity and time to market.
Strong mindset for automation-first development and deployment
DevOps, Environments & Operability
Good understanding of DevOps practices, CI/CD pipelines, and infrastructure as code.




Experience working across multi-workplace setups (Dev / Test / Prod) with controlled promotion paths.
Familiarity with containerisation (Docker) and orchestration concepts (Kubernetes desirable).
Ability to analyse and resolve production issues, driving stability and continuous improvement.
Governance, Security & Responsible AI
Strong understanding of enterprise security, privacy, and compliance requirements.
Experience applying responsible AI practices, including data handling, prompt safety, and auditability.
Ability to balance speed of delivery with governance and control.
Skilled Capability & Collaboration
Ability to work independently with accountability in a fast-paced delivery environment.
Strong collaboration skills with product owners, platform teams, and operations.
Willingness to share innovation ideas, contribute to reusable assets, and act as an advocate for AI-driven PDLC.

Behavioural & Professional Attributes
Strong ownership mindset with a focus on outcomes and impact
Comfortable working in ambiguous, fast-evolving AI landscapes
Ability to influence without authority and work across multiple teams
Passion for continuous learning and innovation in AI engineering

📌 Servicenow Developer Bengaluru
🏢 BT Group
📍 Bengaluru