Experience Range: With at least 7 years of product management experience, including substantial hands-on expertise with the Salesforce Platform and complex incident resolution.
Key Responsibilities
- Resolve complex Level 3 incidents and production issues on the Salesforce Platform, ensuring rapid recovery and minimal business disruption.
- Deliver high-complexity enhancements and integrations by leading cross-functional teams, driving technical solutions from concept through deployment with measurable impact.
- Implement and manage production hotfixes, maintaining application stability and compliance with organizational standards.
- Lead integration break-fix efforts, troubleshooting and optimizing interfaces between Salesforce and external systems to restore functionality and improve reliability.
- Design, develop, and oversee custom Salesforce solutions using Apex, Visualforce, Lightning Web Components, and Flow Automation, ensuring alignment with business objectives.
- Configure and enhance Salesforce Platform security, sharing rules, and data modeling to meet business requirements and regulatory compliance.
- Optimize platform performance and scalability through proactive monitoring, tuning, and automation, achieving targeted performance metrics.
- Collaborate with stakeholders to translate business needs into actionable technical requirements and deliver measurable outcomes.
Required Skills
- Advanced proficiency in Salesforce Platform configuration and administration
- Expertise in JavaScript for custom development within Salesforce
- Strong experience with Salesforce sharing and security models
- Hands-on development with Salesforce Apex triggers and Apex programming
- Proficient in Visualforce page creation and customization
- Comprehensive knowledge of Salesforce data modeling and schema design
- Development of Lightning Web Components (LWC) for up-to-date user interfaces
- Automation using Salesforce Flow
- Expertise in SOQL (Salesforce Object Query Language) for data manipulation
- Experience with Apex Web Services and asynchronous Apex processing
Preferred Skills
- Experience with large-scale Salesforce integrations and API management
- Familiarity with DevOps practices and CI/CD pipelines for Salesforce deployments
- Knowledge of advanced Salesforce analytics and reporting tools
- Experience with enterprise-level data migration strategies
- Understanding of Salesforce release management and sandbox strategies
Desired Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
- Salesforce Certified Platform App Builder certification
- Salesforce Certified Platform Developer I