Role: ServiceNow SAM Pro Developer

Employment Type: Full time

We are looking for an experienced ServiceNow SAM Pro Developer with strong hands-on experience in implementing, configuring, and supporting ServiceNow Software Asset Management Skilled (SAM Pro) .

The candidate will be responsible for software license compliance, software asset optimization, license reconciliation, normalization, reclamation, and vendor audit readiness.

Key Responsibilities
Implement and configure ServiceNow SAM Pro.
Configure software models, entitlements, contracts, installations, license positions, and license metrics.
Manage software normalization, reconciliation, reclamation, and SaaS License Management.
Integrate SAM Pro with CMDB, ServiceNow Discovery, ITSM, Procurement, Finance, and ITOM.
Work with Publisher Packs and ServiceNow Content Library.
Manage software license compliance and identify optimization and cost-saving opportunities.
Support licensing models such as per-user, per-device, per-core, processor, named-user, concurrent, and SaaS/subscription.
Troubleshoot software discovery and normalization data-quality issues.
Integrate with SCCM/MECM, Microsoft Intune, Jamf, cloud portals,



and other inventory tools.
Prepare and maintain software asset data for vendor audits.
Develop reports and dashboards for license utilization, compliance, and software spend.
Work with ITAM, IT Finance, Procurement, Legal, and Vendor Management teams.
Develop and maintain ServiceNow configurations, workflows, scripts, and integrations.

Required Skills
ServiceNow SAM Pro
Software Asset Management (SAM)
IT Asset Management (ITAM)
ServiceNow Discovery
CMDB
Software normalization
License reconciliation
Software entitlements and contracts
Publisher Packs
License compliance and optimization
SCCM/MECM, Intune, or Jamf
ServiceNow scripting / JavaScript
REST/SOAP APIs
IntegrationHub
ServiceNow reporting and dashboards

Positive To Have
ServiceNow SAM Pro Implementation Specialist certification
ServiceNow CSA certification
ITIL/ITAM knowledge
Experience with Microsoft, Oracle, Adobe, IBM, VMware, or Salesforce licensing
Experience with SaaS License Management and vendor audits

Skills: pro,servicenow,management,sam

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